PROTECT: Fat Fingers Ahead! The Real Hazards to IT of Human Error

Fat Fingers - thumbnail.jpg
Fat Fingers - thumbnail.jpg

PROTECT: Fat Fingers Ahead! The Real Hazards to IT of Human Error

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PROTECT: Fat Fingers Ahead! The Real Hazards to IT of Human Error

Speaker:
Dr. Bill Highleyman

Managing Editor
Availability Digest

 

According to recent surveys, at least 22% of IT system outages are the result of “fat finger” errors. They are those erroneous, inadvertently-entered keyboard commands that cause critical systems to crash. Our presentation offers numerous real-life instances that created havoc with organizations such as Amazon, New York City, Credit Suisse, Telstra, and the U.S. State of Alaska. Amazingly, all the outages were preventable via the use of a simple procedure. We explain the technique and encourage companies to use this method to avoid the very real hazards of fat fingers.

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