Achieving the Impossible: JCPenney Modernizes and Saves on Their Switching Costs

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Achieving the Impossible: JCPenney Modernizes and Saves on Their Switching Costs

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Learn how JCPenney, a large American retailer, saved money on their transaction processing costs while at the same time modernizing their infrastructure. JCPenney, founded in 1902, is a department store chain and an American institution. They rely on their payments systems for high availability and Omni-Channel support. Customers can securely purchase goods on the internet, in-store and via their mobile handsets. Recently, JCPenney selected OmniPayments for their new Switch. This gave JCPenney a modern platform to grow its payments ecosystem and adopt new transaction types. The full payments switch migration was done in six months. In the current competitive retailer space modernization in the payments ecosystem is critical and inevitable. JCPenney had the courage to change their switch and will share their experience in the process.

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