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DevOps and ITSM – Essential Ingredients to a Modern Hybrid IT Management System
In 2018, we use Hybrid IT to deliver, enable and facilitate organisational and business-driven outcomes. Yet organisations differ over whether they prefer ITIL or DevOps to support their fast-changing IT environments.
The amount of focus applied to each will depend on several factors, not least “what are the business or organisational outcomes you are trying to achieve?” In reality, you should consider both to be practical parts of your IT Management System and IT Operating Model.
This webinar will look at ITIL, DevOps and other components, and why it’s time to embrace multiple tools and methodologies in Hybrid IT.