SOLUTIONS: Casa Ley Selects New Loyalty Rewards Program on HPE NonStop

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SOLUTIONS: Casa Ley Selects New Loyalty Rewards Program on HPE NonStop

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Casa Ley Selects New Loyalty Rewards Program on HPE NonStop
Speaker: Javier Calderon, Casa Ley

Description:

Casa Ley is one of Mexico’s largest grocery store chains.  It employs 22,000 staff, and its hundreds of stores serve over forty Mexican cities.  Casa Ley is a long-time HPE NonStop customer.  Recently, Casa Ley decided to expand its customer incentive and retention efforts via new loyalty rewards programs.  The program had to interface seamlessly with the chain’s NonStop systems because the program had to be up 24x7, had to be scalable because increasing numbers of customers were expected to participate after the initial rollout, and had to meet or exceed expectations for speed in response to customer queries.  After a careful review of its options, the company selected the OmniPayments Loyalty Card Management System and Android Loyalty application, in great part because the selected system is known to support NonStop.    This customer case study will be presented by Sergio Chavez, Casa Ley’s IT Infrastructure Director. Mr. Chavez will discuss the company’s new features with regard to deployment, integration into Casa Ley’s existing IT infrastructure, maintenance, fraud protection for sensitive customer data, and costs versus revenue considerations.

 

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